Turn missed calls into clear next steps.
Answer when your team can't, follow your rules, collect the right details, book when appropriate, and hand off to a person.
Explore the call workflow ↗Less chasing. More connected work.
We fix costly manual work around the tools your business already uses. Calls left waiting. Details copied twice. Answers buried in documents. Sometimes the fix is a setting, not software.
Work that gets in the way
Four ways we can help
First, improve or teach the tools you have. Connect the missing steps when needed. Add AI only where the work calls for judgment or making sense of messy information, with clear rules and human approval for important actions.
Answer when your team can't, follow your rules, collect the right details, book when appropriate, and hand off to a person.
Explore the call workflow ↗Forms, scheduling, payments, and email, connected to your CRM, practice software, or scheduling system.
See delivered work ↗Help staff find a sourced answer, using only information they have permission to see. Questions outside that boundary go to a person.
Try the Custos demo ↗Tell us what gets copied, chased, checked, or stuck. We'll help decide whether a small change, a standard tool, or a custom system fits.
Tell us where work gets stuck ↗Delivered for a client
We delivered patient intake, scheduling, payment collection, and confirmation emails around the practice software the client already used.
Demonstrations, not client deployments
Call the Porter demo and open the Custos demo. Change direction or ask for something outside the rules. These demonstrate behavior, not results promised for your business. Use fictional details, not patient or customer information.
Voice intake · Demo
See how a call becomes a next step. Interrupt it or change direction. Testing found ten kinds of faults across speech, timing, phone connections, vendor settings, and system updates.
Private knowledge · Demo
See how approved documents become sourced answers. In a test, a document tried to trick the system into sending an email. Its action controls stopped the attempt.
Ways to begin
Map one process, the information it uses, what can go wrong, and how to measure a useful result.
fixed scope after a fit callBuild one useful path, test real examples, and agree what must work before a wider rollout.
quoted after discoveryConnect the systems, set access rules, launch carefully, and agree who supports it.
scoped after proofThe system around the model
AI helps with part of the work. Connections, rules, tests, and human handoffs make the whole process useful.
A call, document, or messy workflow enters without pretending the inputs are already clean.
We check who is asking and which approved information they are allowed to use before the system searches for an answer.
The system can only take the actions you allow. Important changes require approval. Unclear requests go to a person.
Tests, activity records, cost limits, and recovery steps help your team check what happened and keep the system working.
The builders
The people in your first conversation lead discovery, design, implementation, testing, and rollout. Nothing is handed off after scope.

Leads discovery, scopes engagements, directs modeling and evaluation, and owns final delivery decisions.

Leads technical discovery and implementation, drawing on nine years in production software and seven years delivering for enterprise customers.
Before we talk
No. We build around the systems you already use, whether that's a CRM, practice software, or scheduling tool. We check what those systems allow before proposing a connection.
You may not need custom software. Standard tools can answer calls and book appointments. If one fits, we can help decide what needs setting up or teaching. Custom work makes sense when your rules, existing systems, or human handoffs need more than the standard setup.
No. A better setting, a clearer process, or a reliable connection may be enough. We use AI only when it earns its place, and agree the scope, checks, and human handoffs before building.
For writing, research, or a one-off question, that may be enough. We help when work must reach another system, use controlled company information, follow approvals, or be handed to the right person.
The anonymous telehealth workflow is delivered client work and remains in production. Porter and Custos are demonstrations. They show what we test, not a customer deployment or a guarantee for your business.
We start with a fit conversation. If there is a useful project, we agree a bounded assessment or pilot, the price, what you need to supply, and how to judge the result. We do not promise a launch date or price before understanding the scope.
One senior remote team
You don't need a technical brief. Tell us what happens now, what your team keeps chasing, and what a useful next step would look like. Please do not send patient records or confidential customer information.